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| FAQ (owners) |
| Does a property manager have to be a licensed real estate agent? |
| Yes. Property managers in Georgia must be licensed real estate agents if they manage property they do not own. The Georgia Real Estate Commission audits the trust accounts and files of licensed brokers and property owners benefit from the oversight of the GREC. Ritan Property Group has three licensed agents: Andy Ritan, RE Lic. #254805 |
| How many properties does Ritan Property Group manage? |
| Ritan Property Group has approximately 150 properties under management. We are small enough to provide personal service and big enough to do the job right. |
| Does Ritan Property Group participate in any trade associations? |
| Yes. Ritan Property Group maintains membership with both the Atlanta Apartment Association and the Atlanta chapter of the National Association of Residential Property Managers. Andy Ritan serves on the board of the Atlanta NARPM chapter as president for 2009. |
| Does Ritan Property Group accept rent payments online? |
| Yes. Accepting electronic payment of rents attracts tenants with high credit scores and makes it easier to pay owners quickly. We have invested in up-to-date technology to provide electronic banking to our owners and tenants. Rent can also be paid in person, by US postal mail or by telephone. |
| Are owner reports and repair receipts available on Ritan Property Group's website? |
| Yes. Ritan Property Group posts owner management agreements, leases, monthly reports, year-to-date ledger, and invoice copies in a secure owner account on our website. Owners may review these documents whenever they wish. |
| How does Ritan Property Group handle repairs at managed properties? |
| The owner and broker of RPG, Andy Ritan, also owns a maintenance company, Church Street Home Repair, Inc. All repairs performed under a management agreement with RPG are contracted through Church Street Home Repair. Routine turn-key work such as maid service, carpet cleaning or replacement, painting, minor repairs, and landscaping are completed using Church Street Home Repair employees and contractors, all of whom are thoroughly trained in RPG requirements. Church Street Home Repair also acts as a general contractor when necessary for larger projects such as HVAC replacement, roof replacement, septic tank replacement, tree fall damage, and other repairs or upgrades. Owners are not required to use RPG and Church Street Home Repair for large projects, so long as the property is vacant and the owner orders, supervises, and pays for the work. For large projects on vacant properties, owners are free to obtain their own bids and use their own contractors if they choose. RPG's relationship with Church Street Home Repair offers owners an option for using RPG as a single point of contact for maintaining the home. Payment for any work done through RPG and Church Street Home Repair may be made by major credit card or e-check at the RPG website on the Owners page. |
Read endorsements from home owners Review our owner manual (PDF) Review information given to tenants (PDF) |
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